return exchange dujour

Return and Exchange

We want our customers to have the best experience of their life. That is why we offer exchange policies.

  • As Dujour every jewelry piece and outfit is unique so we can exchange your product for a new one that has the same value.
  • If you notice that one of our products is damaged, you can return it within 7 days, according to our policy.
  • We will gladly accept any unused, unwashed product in its original packaging for a refund or exchange within 7 days of purchase.
  • To exchange the items, you must pay the delivery expenses.
  • Except for items on sale, we accept returns and exchanges on any products bought from our website.

Follow these instructions to return or exchange the products

    • If you have an Exchange request, you have to visit your nearest TCS Center.
    • You should send the product to the Address mentioned on the invoice